Author - Cristina Hafner

Why Customer Care Is More Of A Growth Engine Than A Cost Center


– By Jennifer Waters, SVP, Retina.  The pop-up chatbot. The automated phone tree. The “your call is very important to us” recording repeated endlessly, each repetition emphasizing just how unimportant your call really is. Each of these “innovations”...

Southwest Retina Specialists, a Panhandle Eye Group Affiliate, Selects AllyGPO® and BioCareSD® as Primary Specialty GPO and Drug Distribution Partners


AllyGPO®, a leading innovator and next-generation specialty group purchasing organization (GPO), and BioCareSD®, a national specialty drug distributor with nearly 50 years of experience delivering life‑saving and life-changing therapies through high‑touch service and a differentiated distribution...

Retina Consultants, P.C. Selects AllyGPO and BioCareSD as Primary Specialty GPO and Drug Distribution Partners


AllyGPO®, a leading innovator and next-generation specialty group purchasing organization (GPO), and BioCareSD®, a national specialty drug distributor with nearly 50 years of experience delivering life-saving and life-changing therapies through high-touch service and a differentiated distribution...

AllyGPO and BioCareSD Earn Gold Globee® Award for Pioneers for Disrupting Specialty Drug Group Purchasing and Distribution for Independent Oncology and Retina Practices


AllyGPO® and BioCareSD®, mission-aligned partners dedicated to transforming specialty drug group purchasing and distribution, today announced their strategic partnership has earned a Gold Globee in the 6th Annual 2026 Globee Awards for Pioneers. The partnership was...

BioCareSD Announces Strategic Partnership with WeInfuse to Expand Infusion Practice Technology Capabilities


BioCareSD, a BioCare company and national specialty pharmaceutical distributor, today announced a new partnership with WeInfuse, a leading infusion management technology platform used by providers across more than 1,300 locations nationwide. The collaboration will enable closer...

LogiCare3PL Selected as Distribution Partner by Harrow


LogiCare3PL today announced it has been selected by Harrow, Inc. (Nasdaq: HROW) as a distribution partner for Harrow's portfolio of ophthalmic disease management solutions. Effective February 1, 2026, LogiCare3PL is providing both non-title and 3PL title...