Case Study – Fast Distribution for Optimal Patient Outcomes

BioCareSD - A BioCare Company
Product Profile

The Ask

To distribute the product to all locations within a 6-hour window for optimal patient outcomes.

A pharmaceutical manufacturer approached BioCareSD to provide an urgent access delivery solution for a complex product. The current distribution partners were failing to meet the service requirements, which included the top 3 wholesale providers. BioCareSD needed to develop a model to meet all manufacturer requirements within the 6-hour delivery window from coast-to-coast.

4-6 hour delivery

The Challenge

To develop a distribution network, capable of meeting all product requirements including:

Check Mark

24/7/365 live BioCareSD team member to ensure seamless coordination, tracking, and delivery

Check Mark

Emergency nationwide 6-hour delivery window to hospitals

Check Mark

Strict REMS program mandates:

  • Complete inventory documentation and tracking from order initiation through final delivery
  • Storage site audits/qualifications
  • A high-level of communication between all stakeholders (BioCareSD, manufacturer, HCP) maintained throughout the process

The Solution

BioCareSD developed a 3-step analytical process to identify a successful delivery model.

Identified locations of usage/potential usage based on historical data from manufacturer, patient registry, Centers of Excellence, Key Opinion Leaders (KOLs), and plasmapheresis therapy as a surrogate marker.

Real-time inventory enables us to deliver anywhere in the US within 4-6 hours.

Developed a network for 6-hour coverage of target locations by mapping a 250-mile courier range, commercial air coverage, and potential ground traffic challenges.

We are an industry leader in STAT and emergency deliveries.

Created a monthly performance report to continually evaluate coverage and refine solutions to ensure continued success for optimal patient outcomes.

The Result

Patients received the therapy they needed when it mattered most.

2h 44min
Average length of delivery

delivery of all orders in 6 hours or less

of all orders were after hours (holiday/weekend)

of all orders were delivered in less than 90 min

BioCareSD is the ONLY emergency access provider for this product in the industry.